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Addional Benefits

Doane Family Enterprises enhances its employee support by offering a suite of additional benefits, including commuter perks, discounts on medical services, and college tuition assistance, among others. These benefits are tailored to improve the overall well-being and financial health of our staff, fostering a more supportive and rewarding work environment.

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For more information on each benefit, please click on the drop down links below.

  • Getting started with Independence Blue Cross
    Visit www.ibx.com, click on Login/Register, and follow the prompts using your ID card or personal details (DOB, SSN, Zip) to sign up. As a member, you can estimate costs, view claims, locate network providers, get prescriptions delivered, and access 24/7 online medical consultations. Use the IBX mobile app for easy health plan management on your smartphone. To find an in-network provider or pharmacy, use the "Find a Doctor" feature on the website or app, select "Personal Choice PPO" network, update your location, and search by provider name or specialty, even before registration. Click on this link to review a quick overview guide.
  • Insurance carrier contact information
    Medical & Prescription: Independence Blue Cross 1-800-275-2583 www.ibx.com Telemedicine Teladoc 1-800-835-2362 www.teladoc.com
  • Search for a Medical provider
    Visit https://www.ibx.com/get-care/find-doctors-and-health-care-providers or you may login to www.ibx.com to find a doctor in-network.
  • How do I enroll in mail order prescriptions?
    IBC Home Delivery Service: IBC offers a home delivery service for your medications, saving you time and possibly money. You can sign up for home delivery through: ePrescribe: Your doctor sends your prescription electronically to IBC. Online: Use the IBC website or app (download on Apple or Android). Phone: Call the number on your member ID card. This service is convenient as it delivers your medication directly to your door and offers reminders, with free standard shipping.
  • Download the app
    Independence Blue Cross has an app you can download on Apple or Android, which allows you to manage your claims, view your ID card, find a doctor, and much more.
  • How to use Teladoc
    When you enroll in one of our healthcare plans, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.
  • What preventive care services are available?
    Click here for a list of preventive care services available at no cost to you.
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