Medical
With our medical plans you can access care in-network or out-of-network. We recommend accessing in-network care whenever possible, as it will be less expensive. The medical and prescription plans are administered by Independence Blue Cross. ​
Visit www.ibx.com, click on Login/Register, and follow the prompts using your ID card or personal details (DOB, SSN, Zip) to sign up.
As a member, you can estimate costs, view claims, locate network providers, get prescriptions delivered, and access 24/7 online medical consultations.
Use the IBX mobile app for easy health plan management on your smartphone.
To find an in-network provider or pharmacy, use the "Find a Doctor" feature on the website or app, select "Personal Choice PPO" network, update your location, and search by provider name or specialty, even before registration.
Click on this link to review a quick overview guide.
Medical & Prescription:
Independence Blue Cross
1-800-275-2583
Telemedicine
Teladoc
1-800-835-2362
Visit https://www.ibx.com/get-care/find-doctors-and-health-care-providers or you may login to www.ibx.com to find a doctor in-network.
IBC Home Delivery Service: IBC offers a home delivery service for your medications, saving you time and possibly money. You can sign up for home delivery through:
ePrescribe: Your doctor sends your prescription electronically to IBC.
Online: Use the IBC website or app (download on Apple or Android).
Phone: Call the number on your member ID card.
This service is convenient as it delivers your medication directly to your door and offers reminders, with free standard shipping.
Achieve Well-being
Whether you are generally healthy or need extra support, Achieve Well-being is a fun, personalized way to help your reach your health goals. You can access Achieve Well-being by logging in at ibx.com or using the IBX mobile app.
Engaging online tools make it easy for you to set and reach your well-being goals
Targeted programs address everyday life, such as physical, financial, and emotional well-being
Personalized profile and action plan offers ongoing activities and reminders
Ability to sync with fitness apps and devices for progress, biometrics, and personal challenges
Even More!
As an IBX member, you can earn a $300 e-gift card by completing a combination of required and optional wellness activities.
Complete all three required activities:
Annual check-up with your Primary Care Physician (PCP)
Register for Teladoc
Opt into IBX Wire® at ibx.com/getconnected
Complete any three of the following:
Receive a preventive vaccine (e.g., flu, COVID-19, RSV)
Complete an age- and gender-appropriate health screening
Fill out your Well-being Profile at ibx.com
Have a virtual or in-person nutrition counseling visit
Visit a network dentist for an exam or cleaning
When you enroll in one of our healthcare plans, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat.
Click here for a list of preventive care services available at no cost to you.