Medical

Visit www.ibx.com,(https://www.ibx.com/) click on Login/Register, and follow the prompts using your ID card or personal details (DOB, SSN, Zip) to sign up. As a member, you can estimate costs, view claims, locate network providers, get prescriptions delivered, and access 24/7 online medical consultations. Use the IBX mobile app for easy health plan management on your smartphone. To find an in-network provider or pharmacy, use the "Find a Doctor" feature on the website or app, select "Personal Choice PPO" network, update your location, and search by provider name or specialty, even before registration. Click on this link (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_0cdda779a88247d8b92404f35c8abcb4.pdf)to review a quick overview guide.

Medical & Prescription: Independence Blue Cross 1-800-275-2583 www.ibx.com (www.ibx.com) Telemedicine Teladoc 1-800-835-2362 www.teladoc.com (www.teladoc.com)

Visit https://www.ibx.com/get-care/find-doctors-and-health-care-providers (https://www.ibx.com/get-care/find-doctors-and-health-care-providers)or you may login to www.ibx.com (www.ibx.com)to find a doctor in-network.

IBC Home Delivery Service: IBC offers a home delivery service for your medications, saving you time and possibly money. You can sign up for home delivery through: • ePrescribe: Your doctor sends your prescription electronically to IBC. • Online: Use the IBC website (https://member.ibx.com/csportalibx/)or app (download on Apple (https://itunes.apple.com/us/app/ibx/id584785907?mt=8)or Android)(https://play.google.com/store/apps/details?id=com.ibx.ibxmobile&feature=search_result#?t=W10.). • Phone: Call the number on your member ID card. This service is convenient as it delivers your medication directly to your door and offers reminders, with free standard shipping.

Achieve Well-being Whether you are generally healthy or need extra support, Achieve Well-being is a fun, personalized way to help your reach your health goals. You can access Achieve Well-being by logging in at ibx.com (ibx.com)or using the IBX mobile app. • Engaging online tools make it easy for you to set and reach your well-being goals • Targeted programs address everyday life, such as physical, financial, and emotional well-being • Personalized profile and action plan offers ongoing activities and reminders • Ability to sync with fitness apps and devices for progress, biometrics, and personal challenges Even More! As an IBX member, you can earn a $300 e-gift card by completing a combination of required and optional wellness activities. Complete all three required activities: • Annual check-up with your Primary Care Physician (PCP) • Register for Teladoc • Opt into IBX Wire® at ibx.com/getconnected (ibx.com/getconnected) Complete any three of the following: • Receive a preventive vaccine (e.g., flu, COVID-19, RSV) • Complete an age- and gender-appropriate health screening • Fill out your Well-being Profile at ibx.com (ibx.com) • Have a virtual or in-person nutrition counseling visit • Visit a network dentist for an exam or cleaning

Independence Blue Cross has an app you can download on Apple (https://itunes.apple.com/us/app/ibx/id584785907?mt=8)or Android,(https://play.google.com/store/apps/details?id=com.ibx.ibxmobile&feature=search_result#?t=W10.) which allows you to manage your claims, view your ID card, find a doctor, and much more.

When you enroll in one of our healthcare plans, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.(https://www.doanebenefits.com/telemedicine)

Click here (https://51ffe31a-367e-4d24-aee7-bc3a6db21df6.usrfiles.com/ugd/51ffe3_49cfec994c1a4f2c9d68a644cd0f2812.pdf)for a list of preventive care services available at no cost to you.